Hello Casino Cookies Policy
This Cookies Policy explains how Hello Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes for which these technologies may be placed on your device, the information they may help us collect, and the choices available to you.
Hello Casino is intended for customers aged 18 and over. This policy should be read together with our other website terms and privacy information. If you have questions about cookies or how they are used, you can contact us at [email protected].
What Cookies Are
Cookies are small text files that a website stores on your computer, smartphone, tablet, or another internet-enabled device. When you return to the website, your browser sends the relevant cookie information back to the website. This allows the site to recognise your browser and remember certain details between visits.
Cookies can support the operation of an online casino in several ways. They may help keep pages secure, remember selected settings, measure website performance, and make navigation more convenient. Some cookies remain on your device only while your browser is open. These are generally known as session cookies. Others remain for a defined period or until you remove them. These are commonly called persistent cookies.
Similar technologies may include pixels, tags, local storage, and software development tools used in websites or applications. For simplicity, this policy refers to cookies and similar technologies collectively as cookies.
Types of Cookies
The cookies used by Hello Casino may be grouped according to their purpose and the party that places them. First-party cookies are set by Hello Casino or by service providers acting on our instructions. Third-party cookies are set by external providers whose services are used on our website.
Cookies may also be classified by their function. The main categories relevant to Hello Casino are:
- Essential cookies, which support core website features, security, account access, and session management.
- Performance cookies, which help us understand how visitors use the website and identify areas for improvement.
- Functional cookies, which remember preferences and choices to provide a more convenient experience.
- Marketing cookies, which may help measure advertising activity or deliver content that is more relevant to your interests.
The precise cookies in use may change as the website, technical services, and business requirements develop. Where required, choices relating to non-essential cookies will be presented through a cookie notice or preference tool.
Essential Cookies
Essential cookies are necessary for the website to operate properly. They support functions that you request when using Hello Casino and may be required to provide secure access to certain parts of the site. Without these cookies, some services may not work as intended.
Examples of functions supported by essential cookies include:
- Maintaining a secure connection during a browsing session.
- Keeping track of your session as you move between pages.
- Supporting account registration, login, and account-related activities.
- Remembering information needed to process a request or complete a transaction.
- Detecting unusual activity and helping protect the website and its users.
- Applying technical settings required for the website to display and function correctly.
Because these cookies are connected with core functionality, they generally cannot be disabled through the website cookie preference tool. You may be able to block them through your browser, but doing so can prevent Hello Casino from providing some features and may affect access to account services.
Performance Cookies
Performance cookies collect information about how visitors interact with Hello Casino. They can help us understand which pages are visited, how users move through the website, whether pages load correctly, and where technical difficulties may occur.
The information collected through these cookies is generally used for statistical and analytical purposes. It may include details such as the pages viewed, approximate visit duration, browser type, device category, referral source, and interactions with website features. Where appropriate, information may be combined or analysed in a way that is designed to support website improvement rather than identify an individual directly.
Hello Casino may use performance information to:
- Monitor website stability and loading performance.
- Identify broken links, errors, or pages that are difficult to use.
- Assess the effectiveness of website layouts and navigation.
- Understand general visitor patterns and demand for particular features.
- Test improvements before making them available more widely.
If you decline performance cookies, the website may continue to operate, although Hello Casino may have less information available to diagnose problems and improve the customer experience.
Functional Cookies
Functional cookies allow Hello Casino to remember choices you make during a visit or across returning visits. Their purpose is to make the website more convenient and consistent, rather than to provide essential technical operation.
Depending on the available features, functional cookies may remember settings such as language preferences, display options, region selection, or the way certain website elements are presented. They may also help prevent you from having to repeat the same selection each time you visit.
Functional cookies do not necessarily collect information that directly identifies you. However, the settings they remember may be associated with your browser, device, or account activity. If you refuse these cookies, some preferences may not be saved, and you may need to enter or select them again during future visits.
Marketing Cookies
Marketing cookies may be used to understand how visitors respond to promotional activity and to help Hello Casino assess the performance of advertising campaigns. They may also support the delivery of promotional content that is more relevant to a visitor's apparent interests.
These cookies can record information about visits to the website, pages viewed, links selected, and interactions with promotional materials. In some cases, third-party advertising or analytics providers may use information collected through their technologies across different websites or services, subject to their own privacy notices and applicable settings.
Hello Casino does not use marketing cookies to change the age requirement for the website. The casino is intended for people aged 18 and over, and promotional communications or website content remain subject to applicable account, marketing, and responsible play controls.
Marketing cookies are generally optional. If you reject them, you may still see promotional content, but it may be less tailored to your interests. You may also notice that certain advertising or campaign preferences are not remembered.
Managing Cookies
You can manage optional cookies through the cookie preference controls made available on the Hello Casino website. Your selected preferences may be stored so that the choice is applied during later visits. If you clear your browser data, use a different browser, or access the website from another device, you may need to provide your preferences again.
Most browsers also allow you to control cookies through their settings. You may be able to block all cookies, delete existing cookies, receive a notification before a cookie is stored, or allow cookies only from selected websites. The exact process differs between browsers and devices, so you should consult the relevant browser help information for instructions.
Disabling optional cookies should not normally prevent you from browsing the website. Blocking essential cookies, however, may interfere with login functions, security controls, account services, and other core features. Some browser settings can also remove preferences or cause website features to operate less efficiently.
Cookie choices do not necessarily control other forms of information processing. For example, changing browser settings may not remove information already held in an account or prevent processing carried out under other lawful purposes. Further details about personal information are available in the relevant privacy information provided by Hello Casino.
Third-Party Cookies
Some cookies may be placed by third-party providers that support services used by Hello Casino. These providers may assist with website analytics, security, technical delivery, customer support, payment-related functionality, or promotional measurement.
Third parties may process information in accordance with their own privacy and cookie policies. Their technologies may be governed by terms that are separate from this policy, and their practices may change independently of Hello Casino. We encourage you to review the information made available by any third-party service before enabling optional cookies associated with that service.
Hello Casino takes reasonable steps to select service providers that are appropriate for the relevant website function. However, third-party content and tools may not always be fully controlled by Hello Casino. If you disable third-party cookies through your browser or the available consent controls, certain embedded features, measurement tools, or promotional functions may be limited.
Policy Updates
Hello Casino may update this Cookies Policy when our website, technical arrangements, service providers, or cookie practices change. We may also revise the wording to improve clarity or reflect changes in applicable guidance and operational requirements.
When an update is made, the revised version will be published on this page with an updated effective date where appropriate. Changes will apply from the time they are posted unless a different date is stated. We recommend checking this page periodically so that you remain informed about how cookies are used.
If a material change affects the way optional cookies are managed, Hello Casino may provide an updated notice or request fresh preferences where appropriate. Continued use of the website after an update means that you have had the opportunity to review the revised policy, but any consent that is required for optional cookies will continue to be handled through the available consent controls.
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